FAQs

  • At Hekimler, we handcraft each of our botanical-rich personal care products in small batches to ensure premium quality and potency. By producing made-to-order based on incoming pre-orders, we avoid over-manufacturing or letting ingredients go stale sitting on shelves.

    This made-to-order model allows us to work with the freshest, most vibrant natural ingredients for every single batch. We can focus on carefully sourcing and selecting the finest organic botanicals at their peak. Our artisanal process brings these concentrated plant essences to life in each treatment.

    Crafting made-to-order also eliminates any need for harsh preservatives that could compromise the integrity of our pure, active formulas. The products go straight from being handmade to your hands at maximum freshness and efficacy.

    Furthermore, a made-to-order process is more environmentally sustainable. We produce only what is truly needed based on confirmed demand rather than overproducing speculatively. This reduces waste and our environmental footprint.

    At Hekimler, we believe this bespoke, conscientious made-to-order approach is the best way to deliver unparalleled natural skincare and haircare experiences. Our customers deserve the most luxurious, concentrated and ethical botanical treatments possible.

  • It typically takes 1-2 weeks for us to handcraft, package and prepare orders for shipment to customers. We’ll keep you notified once your order has been shipped.